Bin & FEL FAQs
Q: What type of waste can be put in the bin?
A: Compatible general waste, dry mixed recycling (DMR) waste, cardboard, glass and food waste.
Q: How often do you empty the bin?
A: We pride ourselves on being as flexible as possible with regards to collections. Call us on 0800 169 1243 to discuss your requirements
Q: What size bins can you provide?
A: Please click here to see our range of bin and FEL sizes
Q: Do you charge for Annual Waste Transfer Notes?
A: We do not charge for Annual Waste Transfer Notes.
Q: Do you charge bin rental?
A: There is no bin rental charge.
Q: Do you charge Landfill Tax?
A: We do not charge Landfill tax because none of the waste we sort goes to landfill.
Q: What is Duty of Care?
A: All businesses in England and Wales have a legal Duty of Care to ensure waste is disposed of responsibly. Please click here for to read about our Duty of Care
Q: How much will it cost to get my bin emptied?
A: This will depend on the type of service you need, the kind of waste you want removing and the frequency of collections. Call us on 0800 169 1243 for a free audit of your premises and no obligation quote.
Q: How will I know what kind of bin I need?
A: Again, this will be different depending on types of waste and the size of the area where you will store your bin or FEL. Call us on 0800 169 1243 to arrange for one of our waste consultants will visit your premises and discuss your individual needs.
Q: What happens if the bin gets damaged or stolen?
A: You must take reasonable care of our bins and FELs and accept responsibility for all risk of loss, theft, damage, destruction or defacement (except for normal wear and tear or for loss or damage resulting from O’Brien Waste Recycling Solution’s negligent handling). If you have any problems with your bin or FEL then please let us know within 24 hours of delivery and so we can rectify any issues quickly and satisfactorily.
Q: What happens to my waste?
A: Once your waste has been collected, it is taken to one of our Material Recycling Facilities (MRF). Click here to learn more about What Happens to your Waste